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Welcome to the
Programme

No matter how you found your way into this role, one thing is crystal clear: you’re here because the people around you see that you’ve got what it takes to shine as a leader at this level!

This programme is the investment that backs that belief.

VGMA meets you where you are and asks the same thing of everyone in the cohort:  â€‹

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HONESTY

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COMMITMENT

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WILLINGNESS

To examine how you lead and to build something better.

The Commitment

VGMA runs across four quarters, over 12 months, each anchored to a core leadership pillar. It is intentionally paced, deeply applied, and built to sit inside your venue life rather than on top of it. 

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Q1

SELF

Leadership Identity. Who are you as a leader?  

Includes: Self-awareness, DISC, emotional intelligence, the coaching switch, and the foundation that makes everything else possible.

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PEOPLE

Leading Others. How do you build a team that performs because of the environment you have created?  

Q2

Includes: Situational leadership, feedback, Robertson's frameworks,
and succession thinking.

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Q3

BUSINESS

Operational Acumen. How do you run a venue like an owner?

Includes: P&L, labour, COGS, commercial decisions, and the leadership behaviours that move your numbers.

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Q4

STRATEGY

Future Leadership. What kind of leader are you building toward?

Includes: Strategic thinking, stakeholder leadership, and your Capstone pitch to the Yo-Chi leadership team.

Your Time Investment

The program lasts 12 months and requires about 65 to 80 hours of your time, averaging 1.5 to 2 hours per week. 

 

Quarter 4 has a heavier workload due to the Capstone Project, where you'll create and present your Venue Business Strategy to the Yo-Chi leadership team.

AT A GLANCE
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Approximately 1 hour before Q1 begins. DISC Assessment, your opening reflection.

Welcome Week

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Total per Quarter

Approximately 16-20 hours for Q1, Q2, Q3 and Q4.

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Total Programme

Approximately 65-80 hours across 12 months.

TIME BREAKDOWN

6-8 per quarter across 10 weeks. Self-paced interactive lessons via Universi-Chi. Each includes research grounding, interactive elements, scenario checks, peer discussion prompts, and a venue task.

45 MIN PER LESSON*

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Rise Lessons

Venue Tasks

Applied tasks completed in your venue with your team. This is where the learning becomes capability.

45 MIN EACH*

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Discussion Board

After each task, you post a structured summary: what you did, what it revealed, what you are sitting with, and respond to at least one peer.

15 MIN PER LESSON CYCLE*

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Facilitated cohort conversations that draw directly from your board posts.

2 PER QUARTER, 30 MIN EACH

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Group Check-ins

Quarterly Workshop

Applied and scenario-based group session. All lessons must be completed before attending.

1 PER QUARTER, 45 MIN

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Mentor Session

Your individual session with your mentor, following your Prove It Reflection Submission.

1 PER QUARTER, 30 MIN

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Your formal submission, reviewed and responded to by your Mentor.

1 PER QUARTER, 600-900 WORDS

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Prove It Reflection

Capstone Project

Develop your Venue Business Strategy Plan and prepare your leadership pitch across Q4.

6 HRS*

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*Approximate times provided

What you will Receive

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DISC

Assessment

Completed during your welcome pack week before Day 1. Your behavioural profile: how you show up, how others experience you, and where your development edge is. Woven throughout all four quarters.

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RACHEL ROBERTSON

Respect Trumps Harmony

Required reading before and during Quarter 2. Robertson's three tools, No Triangles, The Bacon War, and Lead Without a Title, are unpacked directly in Q2 sessions.

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Workshop Session

One to two sessions across the programme year. Use them strategically for the leader and career you are building toward. 

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Mentor

Your programme mentor for the full 12 months. One written group check-in session in Q1 and one individual 30-minute session per quarter. 

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Peer Group

A small group of VGMs going through this alongside you. Your most challenging learning will happen in conversation with them. 

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Venue General Manager Academy

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